Certainly, this is the official site of the Lancaster Hotel.
The booking through our web site is completely secure and guaranteed: the Lancaster Hotel uses software with global certificate PCI DSS to manage the personal information of its guests with the best high security standards.
The system will send you an e-mail confirmation with every detail of your reservation and the hotel staff will be available for any possible questions or concerns.
Of course, at the Lancaster Hotel, breakfast is always included in the price!
We will be happy to meet any needs of guests with food allergies or those following special diets.
At the Lancaster Hotel is available a free high speed Wi-Fi throughout the hotel: in the rooms and common areas.
Check-in is from 2pm and check-out by 12pm.
Upon request, and subject to availability, the staff at the Lancaster Hotel will be pleased to meet the demands of free early check-in.
Upon request, and subject to availability, you can get late check-out for an extra fee.
Of course! The reception is open 24/7, to ensure at all times the necessary support.
Of course! The staff will take care of your luggage until the time of departure. The service is complimentary
Of course! We accept all the major credit cards such as Visa, MasterCard, American Express, JCB, Diners
Within 2pm on the second day before the date of arrival, cancellations and changes are free of charge.
In case of particularly important fairs or events, the deadline for free cancellations or changes may be different.
In case of no-show or late cancellation, will be charged a penalty equal to at least the first night for each room booked.
In case of changes after the deadline, it could be an extra charge to the tariff adjustment.
In any case the deadline for cancellations and changes free of penalties is always specified in the booking confirmation e-mail.
NO pets. For special needs please contact us
Of course! The hotel isequipped with an elevator, to comfortably reach all floors of the structure.
For more details, please visit the dedicated page on the website.
The Lancaster hotel has adopted suitable protocols in line with current law provisions and has introduced specific hygiene and sanitary products, in order to guarantee its guests a relaxing and safe stay.
Yes, we have taken all the measures needed to guarantee the distance of at least one meter between guests. In the common areas you will find a special distancing signage and in the breakfast room the tables can be used alternately.
Public transportation is fully functional, as are taxis.
In both cases, the respect of the current rules of social distancing is required, and visitors are helped by the appropriate signs present in all public transports.
Milan is full of opportunities to move freely without public transport and our Reception Desk it’s at your disposal for giving all the information about it.
You can use, for example, bike rental services (e.g. BikeMi or Mobike), scooter rental or car sharing (e.g. Car2go, Enjoy).
In case you would like to use a taxi, the Reception Desk is in direct contact with the taxi operations center and the wait is usually less than 5 minutes.
Finally, Lancaster Hotel location is excellent for pleasant walks to discover Milan.
The Hotel is only a 20-minute walk from Piazza del Duomo, offering a completely pedestrian walk through the best places in the city.
The actual safety rules (June 2020) provide that the mask must be worn in all public places, both indoors and outdoors, unless you are doing physical activity (in this case, however, you must have it with you). In bars and restaurants, it is not necessary while you are eating what you ordered at the table.
Milan has slowly returned to normal life… even with little precautions.
Restaurants, parks, museums and shops are open but all of them take the necessary measures to ensure the distance and safety of their visitors.
Milan it’s an alive city that offer its famous vital atmosphere, looking forward to welcoming the many visitors who choose it every year as a tourist or business destination ... even with a mask and a meter away!
The Lancaster Hotel has adopted specific prevention measures to accommodate its guests in total safety.
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